New York State Department of Labor is the official department taking care of unemployment benefits claim and application. The office location is NYS Department of Labor, W. Averell, Harriman State Office Campus, Building 12, Albany, NY 12240.
New York State Department of Labor also provides telephone support and consulting. You can reach them by the following phone number:
All voice phone numbers within the New York State Department of Labor Divisions on this site may be reached by people with TTYs/TDDs by calling the New York State Relay Service at 1 (800) 662-1220.
New York State Department of Labor unemployment insurance (general questions only — questions about individual claims must be directed to the Telephone Claims Center 1-888-209-8124) contact email is: