AARP Life Insurance Program Customer Service

The AARP membership brings Life Insurance Program and Lifetime Income Program among other things. The AARP Life Insurance Program from New York Life Insurance Company offers a range of valuable life insurance choices to protect you and your loved ones for a lifetime or a set time period. If you are one of New York Life AARP customers, you are able to reach its customer service for your account information.

AARP Life Insurance Program Customer Service Instructions
As a customer, you can manage your account online or by phone. Go to Customer Service page to sign in or register if you haven’t enrolled in online access.

Visit www.nylaarp.com/service and put in your Contract Number, last 4 digits of your SSN, and date of birth. Click “Send”. Follow the directions to access your online account.

Now you can access information about your contract and make switches or request information quickly and easily. If you have a current, in-force New York Life Insurance contract for the AARP Life Insurance Program, you can check your contract coverage information, make a one-time payment, enroll in Automatic Premium Payment, switch your address, accomplish Beneficiary/Payor/Owner switch forms, or send New York Life AARP a message.

Use the left navigation to “Manage My Payments” or “File a Claim”. You need to come in your UserID and Password to manage payments, or sign up for this service by providing your contract/group number and the Owner’s 5 digit zip code. Be advised that your account will be locked after 5 unsuccessful log-in attempts. No fees apply using this service.

You have the option to contact New York Life AARP by phone at 1-800-850-2658 at 8 a.m. to 10 p.m. (Eastern Time) Monday thru Friday, or 9 a.m. to 5 p.m. Saturday.

About AARP
AARP, formerly the American Association of Retired Persons, is a nonprofit, nonpartisan organization founded in 1958 in the United States. This organization is established for people age 50 and over, suggesting lifestyle tips, news and educational information. It provides unique benefits, special products, and services for its members. The AARP Foundation is AARP’s affiliated charity.

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